Investor Compensation Claims (LLP) - Company Information
Already established in the claims market, Investor Compensation Claims began claiming in 2007 with banking refunds. This was to claim back unfair bank charges for consumers following a spate of overcharging by the banks.
Given the vast number of potential claimants most institutions do not admit mis-selling, unfair charges, or overcharging, nor do they offer compensation voluntarily. As a consumer champion and substantial UK claims management company we have now developed a full range of consumer financial claim services in response to demand for compensation from our customers.
Investor Compensation Claims has helped thousands of people in claiming over £50 million in compensation from a wide range of financial institutions including the biggest high street names.
Why claim?
- Widespread mis-selling within financial services for years
- Many financial products have been mis-sold
- Insufficient controls in place to monitor the sales process
- Flagrant disregard of the regulatory rules and the best interest of customers
- The Financial Services Authority (FSA) have issued numerous multi-million pound fines to major institutions
We are here to take on these financial institutions, make claims and win the compensation you rightly deserve.
Unsure of your rights to claim?
- We provide the support, knowledge, tenacity and perseverance to get your money back
- We’re proud that very often we win, and there’s no cost to you if we don’t

Reassurance & Experience
- Regulated by the Ministry of Justice in respect of regulated claims management activities
- Established 2007
- Progressed over 50,000 claims already
- We’ve claimed back over £50,000,000 for our clients
Registered Office
Investor Compensation Claims (LLP)
1C Riparian Way
Crossing Business Park
Keighley
BD20 7AA
Company Number: OC329793
Office of Fair Trading (OFT) CCL no: 0626002
Financial Services Authority
League of shame - last 6 months 2010
The Financial Services Authority (FSA) publishes figures to show which banks customers found the most faults
with, based on complaints about their banking services.
Visit the FSA website: http://www.fsa.gov.uk/pages/consumerinformation/
- During the same period the amount of compensation paid out by banks and building societies rocketed by 14 per cent to £42m
- Total overall complaints across all financial products and institutions increased by three per cent to 1,795,182
Bank |
Customer Complaints
to FSA– last 6 months |
Barclays Bank |
276,315 |
Santander |
195,475 |
Lloyds TSB |
175,892 |
NatWest |
118,765 |
Financial Ombudsman Service
League of shame - first 6 months 2011
PPI complaints rejected by the banks are being referred to the Financial Ombudsman Service (FOS) to settle disputes. FOS has published a table of PPI disputes being referred to FOS in the first half of 2011. The top 5 bank groups are below visit the FOS website for full details:
http://www.ombudsman-complaints-data.org.uk/
| Bank |
New PPI Complaints |
Provision set aside to settle claims |
Lloyds Banking Group |
31,900 |
£3.2m |
Barclays Bank |
14,313 |
£1 billion |
HSBC Banking Group |
12,629 |
£270m |
RBS |
9,657 |
£850m |
MBNA |
9,315 |
£330m |
Source: FOS website (complaints) and The Times, business section 7.9.2011(Provision set aside)
