How do I appeal my banks decision on my PPI claim?

Wednesday, June 13, 2018



Where we feel you have a strong case, we will refer your case to the Financial Ombudsman Service (FOS) If you have not already received one, you will be sent a PPI consumer questionnaire form to complete. Should you need help completing the FOS consumer questionnaire form click here to download a step by step PPI consumer questionnaire guide, or you can call 0800 542 6866 or from a mobile 01535 959 592 to speak to a claims advisor who can help with this document.