If the offer is full and fair what next?

Wednesday, June 13, 2018

Once we are happy that the full and correct offer has been made to redress your complaint, all that remains is for us to ensure you are paid your money back. Each bank and card company will make payments in different ways. Some will make a payment at the same time as the offer, and others will require an ‘offer acceptance’ signature. We will try to ensure that you are paid quickly.