Mailing envelopes

Financial Conduct Authority clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

Thursday, November 8, 2018

Thousands of consumers who had their Payment Protection Insurance (PPI) claims previously rejected by the banks could be invited to try again under proposed new guidance from the Financial Conduct Authority (FCA). The FCA is consulting on whether firms should be required to contact consumers who made unsuccessful PPI complaints and invite them to start […]

pound sign

The Financial Conduct Authority (FCA) publishes report on the progress of its PPI campaign

Wednesday, October 24, 2018

The Financial Conduct Authority (FCA) has published an update on the success of its Payment Protection Insurance (PPI) consumer communications campaign. Raising awareness of the PPI deadline Aimed at over 25s, the campaign was created to raise awareness of the PPI deadline. It features the animatronic head of Arnold Schwarzeneggar explaining how to check for PPI. The campaign […]