Mailing envelopes

Financial Conduct Authority clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

Thursday, November 8, 2018

Thousands of consumers who had their Payment Protection Insurance (PPI) claims previously rejected by the banks could be invited to try again under proposed new guidance from the Financial Conduct Authority (FCA). The FCA is consulting on whether firms should be required to contact consumers who made unsuccessful PPI complaints and invite them to start […]